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Booking Policies

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Booking Policies

  • A deposit equal to the cost of one night’s stay or 35% of the total stay (whichever is greater) is collected at the time of booking. 

  • Cancelations for reservations during high season (Dec 20 to April 30) must be made 45 days prior to arrival date. Cancelations for out of season reservations (May 1 to December 19) must be made 30 days prior to arrival date. All reservations canceled within the above date ranges will result in full forfeiture of deposit. All cancelations will be subject to a processing fee of $50 or 6% of the deposit amount (whichever is greater). Deposit refunds will be issued to original form of payment; however, refunds for credit card deposits older than 90 days will be issued via paper check. No refunds will be given for departures prior to the confirmed departure date of the reservation. No refunds will be given for non-emergency weather or acts of God. Refunds will be issued if the City of Sanibel declares a mandatory evacuation.

  • Check-In: 4 PM | Check-Out: 11 AM

    Full payment due upon arrival.

    If room is not vacated by check-out time, Shalimar staff reserves the right to remove the belongings of occupants found to be in violation of the policy. Shalimar will not be held liable for any damage or loss of personal belongings. No refunds will be given for departures prior to the confirmed departure date of the reservation. No refunds will be given for non-emergency weather or acts of God.

  • NO PETS / ANIMALS PERMITTED except for trained service animals as defined by Title II and Title III of the Americans with Disabilities Act (ADA). Emotional support animals (ESAs) do not qualify as service animals under ADA guidelines. Non-compliance will result in removing occupants found in violation from the property. No refund will be issued. A $500 cleaning fee will be assessed if an animal is brought onto the property that is not considered a service animal. 

  • Shalimar is a non-smoking property. Smoking in rooms and on lanais is not permitted. Non-compliance will result in removal of occupants found in violation from the property. No refund will be issued for the remainder of the stay, and a $500 cleaning fee will be assessed.

  • Parking is limited. Each unit will be assigned one free parking spot and given a hanging rearview mirror parking pass. Parking will be monitored by staff and enforced. Please do not bring more than one vehicle onto the property without confirming parking space availability in advance. Additional parking may be assigned based on availability for $25 a day. Additional parking is not guaranteed, and arrangements must be made PRIOR TO ARRIVAL to ensure space is available.

  • Room rates are based on 2 guests per unit in Hotel Studio and One Bedroom Villa units, with a maximum capacity of 4 persons per unit in these room types. Room rates for Two Bedroom Villas are based on 4 guests per unit, with a maximum capacity of 6 persons per unit. Additional fees will be assessed for additional guests based on room type. A $20 per person/per night charge will be assessed for extra guests aged 13 and above. Shalimar will follow local and state safety regulations and ordinances to comply with max guest capacities. Shalimar reserves the right to deny occupancy to any extra guest that does not register with the front desk or is not indicated at the time of booking.

    *Adjoining rooms are available in the Hotel Studio building for larger groups, with a maximum total capacity of 8 persons (4 per room). Adjoining rooms will be assigned 2 free parking spaces (one per room). Additional parking fees will apply for more than 2 vehicles and a space may only be assigned based on availability.

  • No daily housekeeping service for stays of less than 7 days. Housekeeping service will be provided once per week for stays of 7 days or longer (extra service may be requested in advance for an additional charge). A towel/linen exchange is available for all guests daily from 8 AM to 1 PM in the office.

  • Adirondack-style beach chairs are available at no cost. Beach towels, umbrellas, and beach lounge chairs are available for rent. Bikes, paddle boards, and kayaks are available for rent depending on the time of year and availability from vendors.

  • Every attempt will be made to honor specific requests, such as view, specific accommodations, or locations within the property. However, if such requests cannot be honored, Shalimar reserves the right to provide alternate accommodation. To better serve your needs, please advise us of any special requests in advance of your arrival date.

  • Moving or rearranging furniture in the room is not permitted. Please do not remove furniture from lanais or pool deck. Please use the designated barbecue/picnic area near the pool for grilling; grilling is not permitted on lanais, walkways, or in the rooms. All guests must return beach chairs to designated locations. Non-compliance will result in a $500 fine.

    Sanibel Island has experienced many hurricanes over the last few years. These storms may have left debris on the beach. We have taken all necessary steps to remove debris from the sand; however, there is still a possibility you may find remnants of storm debris on the beach and throughout the property. Please be on the lookout for hazards and debris to avoid injury. Shalimar will not be responsible for accidents or injury to guests, or for loss of money, jewelry or valuables of any kind. This property is privately owned, and management reserves the right to refuse service to anyone.

  • We are committed to privacy for everyone who visits our website. Our site only collects personal data about you as needed to provide you with outstanding service, and to help process your request or provide you with information. Payments and information collected are guarded by advanced encryption technologies and robust security measures that are PCI compliant to safeguard sensitive information. We will not sell your personal identifiable information to anyone.

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